Find the answers to some of the more frequently asked questions about the Raha Transportation System.
Q: Are all ages allowed to ride the bus?
A: Yes. All students from Minis up to Grade 12 may ride the bus.
Q: Will I be able to contact the bus driver and/or bus monitor?
A: Parents will be provided with the telephone number of both the bus monitor and driver. The monitor should be contacted in the first instance. The driver should be contacted only for emergency purposes. Drivers are not available by phone whilst driving.
Q: Will it be possible for my child to have a different pick up in the morning and drop of in the afternoon or vice versa?
A: No, as pick up and drop off have to be from the same location.
Q: Will I be able to make changes on a day-to-day basis if I need to pick up my student early or want them to attend Extended Day?
A: This is not possible as the bus will leave school at the same scheduled time every day.
Q: Do you offer bus service after Extra-curricular Activities?
A: No, we do not.
Q: What happens if the school schedules early release days?
A: The school will liaise with the bus company to accommodate changes in timings as officially requested by the school.
Q: What happens when there are Professional and Parent Conference Days?
A: Bus transport will not be available during all-school Professional Days, however, if the Secondary school has a regular school day and the Primary school is closed for students due to Professional Days or Parent-Teacher Conferences, the regular bus transport for Secondary students will be available and vice versa.
Q: What happens if there is bad weather days such as sandstorms?
A: An alert will be sent by the school via SMS to the parents, if delayed, early release or cancelled school days apply. Bus monitors will also contact parents with updates.
Q: Is there a discount for siblings on the bus service?
A: There is no sibling discount for school bus transport services.
Q: Will there be a refund if I need to cancel the school transport services?
A: In such cases, the school fee refund policy applies.
Please contact the Raha Transport Team for further clarification.